Why Decision Tree > if-else
The other day, our tech lead suggested we implement supervised machine learning to automate our ticket approval system.
He said it would be very easy.
I had no idea how it worked-and honestly, I was confused. Why not just use if-else statements?
Problem Statement We have a ticket approval system, a platform for reviewing tickets that request access to some resource. With an increasing number of tickets being submitted, manually reviewing them has become inefficient.
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